In the competitive retail world there is not much room for error, and with all the little things that have to happen daily, weekly, and monthly, sometimes business owners need a little help. That’s where automation comes in with your point-of-sale (POS) system. Here’s are six benefits to automation in retail sales.
Produces Info Fast
Let’s say a customer has a question about some products. Your staff has that information at their fingertips by searching through your POS. Automated systems can help you see what you have in your inventory that matches your query. Customers get the right information they need in a timely manner.
Connect to your suppliers to automatically order stock. An automated POS system can tie purchase orders directly to an order, ensuring that you are invoicing for all of the outside purchases you make. This streamlines your operations.
Great Customer Service and Upsells
Employees can look up information about repeat customers by simply entering or scanning their rewards card. It gives them a look at customer purchases, and can help with upsells. For example, “Mr. Smith, I notice that you purchased a lawn mower last month. How is that working for you? Can I interest you in an attachment for your new mower? They are on sale this week.”
Manage Internal Affairs With Employees
You can automate your software to automatically clock out employees who have forgotten to clock out at the end of their shift. You can even have an alert sent to a manager when labor percentages are getting too high.
Sell What You Have
Quickly look up inventory and sell what you have in stock, instead of what you don’t have.
Send any report by email to anyone on any scheduled time interval In addition, export files to a third party system (for instance an accounting or ERP systems) to be used for a custom interface.
You can even set your POS to notify your IT team when a computer is disconnected, or alert a manager when there is too much money in the cash drawer. There are many more benefits of automation. Whatever you choose to automate, let Bepoz help you with the right POS software for your retail business.