Your point-of-sale (POS) system is the heart of your business. That’s why it makes sense to consider all the features available, but do you really need them all? If you own a retail store, there are features that are must-haves, and ones that would be nice to have. Last week we highlighted must-haves for a restaurant POS. Today, we will showcase the must-haves for retail business POS big or small.
Must Have Inventory Control
It’s imperative that you have software that precisely measures your stock levels. It’s essential because it enables you to make inventory decisions faster with greater accuracy. There is no guessing. You make decisions based off what your data tells you. Because of that accuracy, you can program your software to generate reorders based off pre-defined levels. Now you always have the right amount of merchandise at the right time. Never again will you disappoint your loyal or new customers with a lack of inventory, and never again will your inventory collect dust on shelves in your warehouse.
Must Have Reporting and Analysis
Keep in mind your POS is not a glorified cash register. In fact, Bepoz’s POS is one of the most advanced systems in the market. Make sure you can set up your POS so you can receive automated audits and alerts sent via SMS and email. Graphs, charts, and analysis reports are particularly helpful. For example, with Bepoz, your report may tell you that you have 10 units of product “A” in store “Z.” This feature will make an intelligent analysis of the product in that specific store and tell you what to do with it, if anything at all.
Must Have Customer Loyalty Program
You’ll want to make sure you take care of your loyal customers and bring in new ones, because that is how you build your business. Use your POS to help collect customer data to promote specials and discounts. Think about how you can take your current loyalty program to the next level. Perhaps, you start a tiered loyalty plan with bronze, silver, gold, and platinum for members. Each level can incentivize customers to spend more at your business quickly and easily at your point-of-sale.
Must Have Mobility
It’s one of the biggest game changers in the retail industry—mobility. Bring the POS to your customers, and interact with them right in the aisle. Create orders on the floor, check inventory at your store or other stores, and even cash customers out. It’s a great way to engage your customers and provide top-notch customer service that will keep them coming back.
Looking for a retail POS? Bepoz has all the features mentioned above and more! Give us a call. We’ll set up a demo and help you customize your software to work specifically for your retail store.