If you’re looking for more order flexibility, returning regulars, and learning your coffee shop better, then make sure you utilize all your resources. Start with your point-of-sale (POS) system. It can’t tell you how to make a great latte, but it can help you make a ‘latte’ money. We’ve brewed up a few ideas for you to consider.
Easily Modify Orders
Keep customers happy by quickly adjusting any order for variations in sizes, flavors, and add-ons. Whether it’s soymilk or a particular espresso blend, type detailed notes for your baristas. This saves time, and decreases human error.
Capture Customer Data
Get info like name, email, and even phone numbers on any transaction. Then analyze purchase history in your POS’ back office to better understand and connect with your regular customers. Email or text your customers and keep them up-to-date about special events, offers, and promotions. This will keep them coming back for more of your fantastic brew.
Review metrics like average sales by hour or average sales by day of the week to help wisely align staffing with demand. Also, record employee hours with your POS software for easy payroll.
Reporting and Analytics
Save time with reports that explain your business progress and projection. These back-office tools give you insight into every aspect of your business, allowing you to streamline your processes and align your staff and product supplies with demand. Check total sales from week to week, compare regular versus new customers, and review how much the average customer spends. Plus, the easy-to-understand, real-time reporting feature help you to see more, and know more at a click of a button.
Know When You’re Low
Keep track of inventory with your POS. Are you getting low on stock? You’re POS can tell you when to order. Also, purchase the beans your customers like, and stay away things they don’t, saving you wasted inventory costs.
Whether your interested in being able to make ordering easier, or wanted to collect customer data, Bepoz can help you implement the right POS for your coffee shop. Give us a call today!